Ki Tov Return & Refund Policy

All Sales Are Final – No Returns or Exchanges

At Ki Tov, each item is made on demand, which means we do not offer returns or exchanges unless your order arrives damaged or defective. Please double-check your size and product details before placing an order.

Damaged or Defective Items

We stand by the quality of our products. If you receive a damaged, misprinted, or defective item, please contact us within 2 days of receiving your order with:
 Your order number
 Photos of the issue
 A brief description of the problem

Once verified, we will offer a replacement or store credit at our discretion.

Non-Returnable Items

• Custom or personalized items
• Items with signs of wear or use
• Orders placed with incorrect shipping details

Order Issues & Cancellations

Since our products are made on demand, orders cannot be canceled or changed after they are placed. Please double-check your order before confirming checkout.

Need Help?

For any questions or concerns, reach out to us at steinshoshanna@gmail.com, and we’ll be happy to assist.